522 Privacy Policy – User Information Protection
This Privacy Policy explains how 522 collects, uses, stores, and protects your personal information as a user of our platform in Malaysia. Please read it carefully to understand your rights and responsibilities.
Information We Collect
When you register or use the 522 platform, we collect various types of information to ensure our services run smoothly and securely. The information we collect includes:
- Account information: Username, encrypted password, email address, phone number, and identity information required for account verification.
- Device and browser information: Device type, operating system, browser version, IP address, and device identifiers used when accessing the platform.
- Payment information: Transaction details in Malaysian Ringgit (RM), including deposit and withdrawal methods such as DuitNow and Boost. We do not store credit card numbers directly.
- Usage data: Activity records on the platform, including games played, betting transactions, session duration, and content preferences.
- Cookies: Session data and interface preferences stored locally on your device to enhance your user experience.
How We Use Your Information
Information collected by 522 is used solely for legitimate purposes directly related to providing our services to you. The primary purposes for using this information are:
- Verifying your identity and protecting your account from unauthorised access.
- Processing deposits and withdrawals in Malaysian Ringgit (RM) securely and accurately.
- Providing responsive customer support and resolving any complaints or technical enquiries.
- Improving the user experience through usage pattern analysis and platform feedback.
- Complying with applicable legal and regulatory requirements in Malaysia, including fraud prevention and anti-money laundering obligations.
- Sending important notifications relating to your account, transactions, and policy updates that require your attention.
522 does not use your personal information for third-party marketing purposes without your prior consent.
Cookies & Session Tracking
The 522 platform uses cookies and similar tracking technologies to enhance the functionality and usability of our website. Cookies are small data files stored on your device when you visit our platform.
We use two types of cookies. Session cookies are temporary and are automatically deleted when you close your browser. They are used to maintain your login status and preferences during an active session. Persistent cookies are stored on your device for a longer period to remember your language preference, display settings, and valid login information.
You can manage your cookie settings through your browser. However, disabling certain cookies may affect platform functionality. 522 does not use third-party cookies for advertising purposes.
Data Storage & Security
522 employs robust technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse. All data is transmitted using SSL (Secure Socket Layer) encryption, which secures communication between your browser and our servers.
Account passwords are stored in encrypted form using an irreversible hashing algorithm. We do not have access to your original password. Sensitive payment information is processed through channels that comply with industry security standards.
User data is stored on servers protected by strict access controls. Only authorised personnel may access personal user information, and solely for legitimate operational purposes. 522 retains transaction records for the duration required by applicable laws and regulations in Malaysia.
Regarding third-party sharing, 522 does not sell, rent, or disclose users' personal information to external parties except in the following circumstances: legal requirements or court orders, payment processing needs through recognised operators, or with the user's explicit consent.
User Rights & Contact Us
As a 522 platform user, you have certain rights regarding the personal information we hold about you. These rights include:
- Right of access: You may request a copy of the personal information we hold about you at any time.
- Right to rectification: If the information we hold about you is inaccurate or out of date, you have the right to request that we update it promptly.
- Right to erasure: In certain circumstances, you may request that we delete your personal information, subject to our legal obligations to retain specific records.
- Right to restriction of processing: You may request that we restrict how we process your information in certain situations.
This Privacy Policy may be updated from time to time to reflect changes in our privacy practices or legal requirements. You will be notified of any material changes through the platform. Your continued use of the 522 platform after changes take effect constitutes your acceptance of the updated policy.
For any enquiries regarding this Privacy Policy, user rights, or to submit a request relating to your personal data, please contact our support team at: [email protected]. You may also visit our FAQ for answers to general enquiries.
Last Updated: 2026